Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎20-04-2016 8:20

NOWTV wont play on Firefox or Safari.

I am not able to watch NOWTV on my Macbook Pro. Firefox and Safari gives me the same error: "There was an error starting the video stream. For more info, please go to nowtv.com/help" . I dont use antivirus, I have restarted my computer after installation, etc...

 

Silverlight Version: 5.1.41212.0

 

 

0
3 REPLIES 3
Anonymous User
Not applicable

‎21-04-2016 12:15

Hi @Anonymous User

 

Sometimes this error happens if your trying to access NOW TV using either a VPN or from outwith the UK.

 

Can you check to make sure that you don't fall into the above categories and then try again.

 

Thanks

Andy

0
Anonymous User
Not applicable

‎31-05-2016 22:00

In response to Anonymous User's comment

its not working for me either why did they take it off chrome thats all i ran my computers on :@

0
Anonymous User
Not applicable

‎01-06-2016 16:54

In response to Anonymous User's comment

Hi @Anonymous User

 

Chrome removed support for Silverlight that we use for our protection via web browsers.

 

If you have Win 8 or above you can download our free app from the Microsoft Store.

 

Thanks

Andy

0