Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎04-06-2016 14:25

Free pass not registering

I had a 2 month free movie pass, so came on my mac onto chrome and registered it. All went through fine but when I tried to watch, it said it wasn't supported by chrome and to use safari. So I went onto safari and logged in, but when I try to watch a movie, a box comes up telling me about a free 14 day trial and another box to put my voucher code in. The code says not accepted, (obviously as I've already used it). I don't want to press the start 14 day free trial as I've already done all that and worried my free pass wont kick in if I do it all again. Be very grateful if anyone could advise me 🙂

0
1 ACCEPTED SOLUTION
Anonymous User
Not applicable

‎04-06-2016 14:45

Hi @Anonymous User

 

Thanks for your post and welcome to the forum.  I'd suggest having a word with Live Chat.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helpsSmiley Happy

View solution in original post

1 REPLY 1
Anonymous User
Not applicable

‎04-06-2016 14:45

Hi @Anonymous User

 

Thanks for your post and welcome to the forum.  I'd suggest having a word with Live Chat.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helpsSmiley Happy