site wont let me update expired card details so i cannot buy another pass. V annoying
Go to the NowTV website, click on My Account top right of home screen, enter your correct username and password, then a drop down option should appear on screen, select My Purchase History, which will open up a secure page where you will see three tabs towards top of the screen, click on Card Details where there should be option to update your credit/ debit card.
Just be aware that NowTV does not accept a Maestro or American Express card ?
Recommend using a PC, Laptop or Mac when you update your card.
If you have any problems, you could also try live chat.
To contact live chat click on the contact us in the green box which will take you to a secondary page, where there is an option to contact them.
15-04-2016 09:09 - edited 15-04-2016 09:12
I also have the same problem, I tried doing as stated above but made no difference still cant update card details very annoying!
See if this works for you.
Go to the NowTV website, on the home page click on My Account top right of screen, enter your username & password, on the drop down menu option slect Purchase History, a second secure page will appear where there is an option tab on the page to update your card details.
If that doesn't work contact live chat clicking on my above link in my other post and follow the same instructions mentioned to the other forum member.