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Anonymous User
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Can't install new Now TV player on a Mac please help!

I have downloaded and installed the Now TV player on my Mac (latest OS). The pop up box says the installation is successfully complete, however the player doesn't then appear in Applications.

 

WHen i hit play in NOW TV, using Safari (after clicking that I have the player installed), I get the following error:

 

'There is no application set to open the URL nowtvplayer etc...'

 

The dropdown with all the apps doesn't suggest the Now TV player which makes me think the install hasn't actually happened properly.

 

Any ideas very welcome. Thanks! (ps - this was a 1 Jan thing. Was absolutely fine watching in browser before today).

 

30 REPLIES 30
Anonymous User
Not applicable

Same here same issue no reply. Poor customer service


@Anonymous User wrote:

Having the exact same issue.  I was on live chat & the guy said he had to escallate the call & I would hear back in 24 hrs from tech support grr!