03-04-2017 14:34
i have literally jus signed up for the entertainment 14 day pass, have left it bufferng for 2 hours and still not responsive. Also have tried reinstalling it and nothing.
Please can you help rectify this default
Many thanks
Wilson2
Solved! Go to Solution.
05-04-2017 11:49
The team have released a fix for the player which solved the buffering issue:
https://community.nowtv.com/t5/Mac-OS/We-ve-released-a-new-version-of-the-macOS-player/m-p/423687#M2...
04-04-2017 12:22
@Anonymous User wrote:
i have literally jus signed up for the entertainment 14 day pass, have left it bufferng for 2 hours and still not responsive. Also have tried reinstalling it and nothing.
Please can you help rectify this default
Many thanks
Wilson2
@Anonymous User @Anonymous User
We're heard the reports on this issue and we are currently working on it as this should NOT be happening at all. We'll have an update asap.
04-04-2017 12:42
I have a regular Now TV pass and it's exactly the same for me. I can't watch Now TV on either my Macbook nor my phone or Chromecast and it's been this way for a few hours now...
04-04-2017 17:01
Same, I haven't been able to watch anything all day on my macbook.
05-04-2017 11:49
The team have released a fix for the player which solved the buffering issue:
https://community.nowtv.com/t5/Mac-OS/We-ve-released-a-new-version-of-the-macOS-player/m-p/423687#M2...
15-10-2018 22:34
this is not solved as mine will not clear just buffering on every device this is a week of not been able to watch sky sports properly
06-02-2019 21:44
Rejoined now tv yesterday and I'm already regretting it. Tried to watch a show last night i was getting buffering issue. Just spent the last 30minutes trying to watch another show tonight and all I'm getting is a blue screen. There is nothing wrong with my internet connection because I can watch both netflix and amazon prime with no issue. Can someone please help?
20-04-2017 11:53
I keep getting buffering issues on and off. I've contacted Virgin and been updated and still getting the problem. Please help as can't watch a film as keep losing picture. Many thanks Kirsty.
13-06-2017 20:34