28-10-2016 13:16
Hi,
Getting increasingly frustrated as to why 8 times out of 10 where I go to watch something my webpage turns blank and the web address goes to http://watch.nowtv.com/maintenance?issue=config
Anyone help please?
Thanks
Jess
28-10-2016 13:27
@Anonymous User have you tried the app?If you are using a PC with Windows 8 or 10 it is recommended that you use the app. https://www.microsoft.com/en-gb/store/p/now-tv/9wzdncrdm157
28-10-2016 17:45
The app?
I'm also using a Mac not windows...
It worked fine for ages but now its just not doing anything.
01-11-2016 19:54
Hi @Anonymous User,
Thanks for posting.
Are you using NOW TV as a broadband provider?
If not are you connected to an open network, a VPN or anything like that?
Thanks
Simon
NOW TV Team
02-11-2016 10:32
Hi @Anonymous User
Sorry to hear this.
Can you try clearing your browsers cookies and cache please ?
Let us know how you get on.
Andy