25-04-2016 21:04
I'm getting sound, but no picture - just a black screen.
I'm using Firefox, silverlight is installed and updated. The right settings are ticked in silverlight preferences (i.e. second box on playback options is unticked). I've also messed around with deleting the file in PlayReady as suggested in the help files.
I'm at a loss. I just want to watch game of thrones 😞
28-04-2016 20:40
28-04-2016 20:42
Cheers, you prompted me to check my plug-ins and although silverlight was up to date I was running an old version of Firefox. Downloaded the new version and deleted the file in the PlayReady as per the help section's suggestion and playback is working. Thanks!