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Anonymous User
Not applicable

‎02-05-2016 11:44

Apple macbook air

I cannot play anything at the moment on my mac. It keeps coming up with error. When or how will this be fixed? 

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3 REPLIES 3
caseyb1993
Legend 5
Legend 5

‎02-05-2016 13:32

@Anonymous User Hello, what does the error message say? 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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Anonymous User
Not applicable

‎25-07-2016 22:20

In response to caseyb1993's comment

it just does the loading animation when u click on any film or tv program edndlessly

0
Andy
Legend 5
Legend 5

‎25-07-2016 22:55

In response to Anonymous User's comment

@Anonymous User

 

In Safari try the following

 1. Go to the NOW TV website and try to play a film or TV programme (depending on your pass).


 

2. While the programme is trying to load, go to Safari>Preferences> Security> Plugin Settings


3. Make sure Silverlight is ticked on the left of the pane, and make sure www.nowtv.com OR watch.nowtv.com is listed on the right of the pane, and set it to Always Allow
 

4. Click Done, restart Safari and see if that helps.
 

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