18-05-2016 20:27
@commanda6 wrote:I've just looked up your TV model. It appears to be pre webOS probably netcast is this correct?
Yep correct...
In actual fact, Jewks' LG television runs the same OS as all three of my LG televisions. Which should also mean that NOW TV app v1.5.1 is installed on the television too 😉
That being said, the 'log-in' issue could be related to the fact that Wi-Fi ethernet connections use dynamic IP addresses - which might be getting pinched by other Wi-Fi connected devices
19-05-2016 5:44
@Anonymous User there was an issue a while back where an LG update caused the NOW TV app to be unable to store it's user credentials, the only fix which I know can be a pain is a factory reset of the telly.
04-08-2016 9:31
04-08-2016 9:39
Hi @Anonymous User,
Cheers
04-08-2016 9:49
05-08-2016 20:34
I have had the same problem on my LG TV for the last three weeks, having to log in every time I access the NOW TV app both movies and entertainment. I have had the TV for 20 months and this has not been a problem before. Usually it stays logged in but not at the moment! Any suggestions as to how to resolve this issue. I spent an hour on live chat with NOW TV and it still wasn't resolved, I gave up in the end!!
05-08-2016 22:51
Hi everyone,
As some of you may be aware, LG recently pushed out a software update for most (if not all) of their 'smart' televisions. And a couple of days ago, NOW TV upgraded their 'app' for LG televisions (it's currently 2.6.1). Either of which might have created a stability issue!
If your TV has become unstable, the only way to cure such an issue is to perform a 'factory reset' (which can be found via the 'Option' setting).
Sufficed to say, a factory reset means you'll have to re-tune all your TV channels and you'll loose all your pre-sets. So make a note of them before you give it a go!
Cheers
30-04-2017 22:14