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Anonymous User
Not applicable

Quality of movies and programes

Hi, my now tv box is really hit and miss. Sometimes it is crystal clear and other times it's distorted (the picture) and or is constantly buffering. Please help!
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Anonymous User
Not applicable


@Anonymous User wrote:
Hi, my now tv box is really hit and miss. Sometimes it is crystal clear and other times it's distorted (the picture) and or is constantly buffering. Please help!

Hi @Anonymous User

 

We are sorry to hear about this ! 

 

Usually if the picture is being affected this is due to the internet connection between the NOW TV box and your router. Can you tell us if you are using a wireless connection ? Are you having any issues on any of your other devices streaming content ?