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First Poster
Posts: 1
Registered: ‎02-04-2018

Poor picture quality watching sky sports on LG TV app

Paid for a day pass to watch Sky Sports 3 times now and the picture quality is awful, the main picture isn't too bad but when the ball is kicked there is a shadow so it looks like there are 3 balls being kicked, often it buffers so wont be purchasing any more unless this can be sorted.  Internet speed 20mb plus, hard wired via plug sockets or wireless doesn't make a difference. LG TV. All other apps work perfectly, Iplayer etc.

 

Any ideas please?

 

Cheers

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First Poster
Posts: 1
Registered: ‎16-04-2018

Re: Poor picture quality watching sky sports on LG TV app

The best NowTV pumps out is 720p.  If you're used to HD / Ultra HD, you'll find the quality of sport channels on NowTV somewhat disappointing.   

Community Manager
Posts: 3,483
Registered: ‎15-11-2012

Re: Poor picture quality watching sky sports on LG TV app

[ Edited ]

Hi Both, 

 

Thanks for getting in touch. 

 

I'm very sorry for the issues you have encountered with your Sports Pass on your LG TV. 

 

Can you please have a look at our Help article here that may provide you with a resolution to this issue.

 

Thanks, 

Karl