Paid for a day pass to watch Sky Sports 3 times now and the picture quality is awful, the main picture isn't too bad but when the ball is kicked there is a shadow so it looks like there are 3 balls being kicked, often it buffers so wont be purchasing any more unless this can be sorted. Internet speed 20mb plus, hard wired via plug sockets or wireless doesn't make a difference. LG TV. All other apps work perfectly, Iplayer etc.
Any ideas please?
20-04-2018 08:51 - edited 20-04-2018 08:51
Thanks for getting in touch.
I'm very sorry for the issues you have encountered with your Sports Pass on your LG TV.
Can you please have a look at our Help article here that may provide you with a resolution to this issue.