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Anonymous User
Not applicable

Pixelating constantly

I am a new customer just purchased my pass , using a white box and everything is unwatchable, very disappointed.
I ha e reset my router, upgraded the box, switched everything off and back on checked my service status etc please can anybody help .
I'm happy to buy a black box but reluctant to do so if it's not going to make a difference.
Any advice greatly received.
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,


I'm not sure how but somehow you've managed to submit your post within the forums LG Device sub-section!


Request to the NOW TV Team Members: Given that this posters issue does not relate to running the NOW TV app on an LG Device, how about moving this topic into the forums dedicated NOW TV Box (white) sub-section please?


Many thanks


Anonymous User
Not applicable
Thats the section I thought I had sorry about that