23-02-2016 17:08
Can't sign in to my now TV account on my lg DVD player. It's a registered device, I have a current entertainment pass but when I try to sign in it says session token missing. My other devices are working fine.
Solved! Go to Solution.
24-02-2016 10:13
NOW TV have posted a service status about this issue here
If you go to the post and click Topic Options > Subscribe (you'll need to be signed in to do this) then you should receive an email when there is any news on this issue.
23-02-2016 22:34
Same problem here. This is on my LG blue-ray player. The app version is 3.7.9
Are there any developments?
23-02-2016 21:47
23-02-2016 22:00
23-02-2016 22:01
26-02-2016 16:50
Hi @Anonymous User,
There was an issue for a number of users on LG devices - this should have now been resolved please let u know if you still have any issues.
Thanks
Simon
NOW TV Team
27-02-2016 9:32
for the last few weeks every time i open now tv i have to login,
and since yesterday i have been unable to view anything at all on my tv yet it works on my daughters laptop fine.
@Simon-J wrote:Hi @Anonymous User,
There was an issue for a number of users on LG devices - this should have now been resolved please let u know if you still have any issues.
Thanks
Simon
NOW TV Team
29-02-2016 15:50 - edited 29-02-2016 16:51
Hi @Anonymous User
Thanks for your post and sorry about the delayed reply.
You mentioned you can sign in on your daughters laptop, can you also play anything out?
On your LG device, what is the exact error message/code you receive? Are you currently in the UK? (Thanks @SeeMoreDigital 🙂 )
Birgit
NOW TV Team
29-02-2016 16:02
@Anonymous User wrote:
On your LG TV, what is the exact error message/code you receive? Are you currently in the UK?
Birgit
NOW TV Team
Hi Birgit,
Just to confirm... These guys are having problems accessing the Now TV service using their LG Blu-ray disc players. Not LG televisions
Cheers
28-02-2016 16:16
Hi I have an LG bh7430p home cinema system and today I have noticed the now tv app is missing from the premium section of my blu ray player. Can you help?
23-02-2016 22:41
Hi all, same problem as everyone else. Version 3.7.9 only had problems since today.