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Anonymous User
Not applicable

LG TV app keeps signing out

Hi, I had previously used a different Now TV account to sign in to my LG TV app. However, now that I use my own account details, it signs out and back into the old one each time of switch my TV back on. So for example yesterday i signed into my TV app using my current account details and today when i switched the TV on it had signed into the old details. It does this every single time. Does anyone know how to fix this? 

3 REPLIES 3
schnapps
Legend 5
Legend 5

@Anonymous User

 

Perhaps there is something in this linked thread will point you in the right direction.

 

https://community.nowtv.com/t5/LG/I-can-t-login-to-my-now-account-on-LG-tv-but-I-can-on-the/td-p/283546/page/14

 

 

SeeMoreDigital
Legend 5
Legend 5

That's very odd behaviour @Anonymous User...

 

If you haven't done-so already try the following: -

 

  • Log into the NOW TV app on your LG television and then 'Sign-out' of your NOW TV account by visiting the 'My Account' option. 
  • Disconnect the power supply to your LG television.
  • Re-boot your router by disconnecting the power, waiting 30 to 60 seconds before reconnecting the power.
  • Reconnect the power supply to your LG television.
  • Open the NOW TV app... With any luck you'll have to 'sign-in'.

By-the-way... What's the model number of your television? 

 

 

Cheers

Anonymous User
Not applicable

Thanks SeeMoreDigital...i'll try that out. my TV model is http://www.lg.com/uk/tvs/lg-42UB820V