LG TV Error message 'something is wrong' and App freezes

[Anonymous User]

Please can someone help.  My NOW TV app has been working OK until a few weeks ago.  Now it will start playing then freezes with the message 'something is wrong...check online help'.  My set details are:

Tv: LG WebOS TV UF860V;     TV Software Version:  up-to-date;        Wifi:  5G;     Now TV App: up-to-date.

[SeeMoreDigital · Accepted solution]

Hi @Anonymous User,

Sounds like a WiFi connectivity issue to me. 

If you haven't done-so already. Try re-booting your router (by disconnecting the power, waiting 30 seconds and reconnecting the power).

Cheers