LG TV App not working

[Anonymous User]

Hi,

I get this error when I load the Now TV App on my LG Smart TV. 

"Well that didn't go to plan. NOW TV isn't working. Please try again in a bit".

It never works. All other Apps work fine. NOW TV works fine on other devices. I've done a Factory Reset on the TV and updated all Apps. Does this App work in Ireland?

Thanks

K

[Anonymous User]

Hi Folks,

LG have identified this issue and are working to resolve it. To help resolve this quicker can you please provide your TVs model numbers here and we will pass them on. This issue is only affecting ROI customers.

[Anonymous User]

http://www.lg.com/uk/tvs/lg-OLED55B7V IS MINE, BOUGHT SEPT 2017.

[Anonymous User]

hi any update on the NOWtv app for LG tvs in Ireland, still not working as of 22 oct 2017

[4268]

@Anonymous User it's currently working fine on my LG used it to watch Zoo this morning. Suggests issue not necessarily with either Now or LG in UK. Might be to do with service in Ireland.

[Anonymous User]

Hi @4268

yes it is only affecting irish customers.

[SeeMoreDigital]

---

@Anonymous User wrote:

Hi @4268

yes it is only affecting irish customers.

---

Indeed... Irish customers who have set the location of their TV's to Ireland 😉

[Anonymous User]

Hi Seemoredigital

Appreciate your input. I think youll find e have all done multiple region changes and factory reeboots. We are talking about Lg new tvs with all the latest updates. Its all in the above posts. 

But maybe your wink tells me you know more? I hope so...

[Anonymous User]

seems to be working now. nowtv beta loading for me.