20-07-2017 20:57
25-07-2017 22:39
I have the BP-255 Blu-Ray player and NowTV gives me a black screen when I press play on the selected movie. Netlix and iPlayer work brilliantly.
I log in, I select the movie..... black screen.
No response to my ticket with tech support, 5 weeks waiting.
I have managed to find a comment on another forum about this problem, it says that the NowTV LG app is old and has compatibility problems because the LG's firmware is old and incompatible.
It seems like LG will not be updating firmware for such an old model and NowTV's 'spaghetti code' app will never work properly without some love from NowTV.
Netflix care about their customers and have a working app for LG users. NowTV expect you to throw out your LG and replace it with the latest tech in order to watch, because you are a minority user and not worth the effort.
25-07-2017 22:43
Hi and welcome to the forum @Anonymous User,
As you can see your new topic has been merged into this existing topic which is about the same subject.
Cheers
25-07-2017 23:06
It's not a log-in problem, stop moving my thread to page 7 of a different thread.
25-07-2017 23:08
@Anonymous User,
There appears to be a problem with LG Blu-ray/DVD player in general.
Cheers
25-07-2017 23:11
I appreciate the need to hide my post, but I am searching for a solution.
My problem IS NOT SOLVED.
Moving our posts about this faulty app to a solved solution thread about a different problem is just wrong.
Why are you doing this?
25-07-2017 23:33
Hi @Anonymous User,
Okay... The topic has now been split from the date when this new issue was first flagged.
Cheers
25-07-2017 23:36
Glad to see common sense has prevailed.
01-08-2017 12:40
02-08-2017 11:31
@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User
HI Guys, we have just got an update that this is now currently under investigation, we will keep you updated on the resolve.
Sorry for any inconvenince caused.
05-08-2017 10:56
It's now been nearly two weeks, so I hope it is resolved very soon.