Hi Guys, we have had an update from our technical team, and the have said the team are still investigating this, and we have sent extra details to them, we hope to have another update very soon.
we do apologise for any inconvenince caused.
It definitely has not been resolved.
To find info:
1) On BluRay player, click on Settings icon
2) You'll see page with following options: Network, Display, Language, Audio, Lock, Others.
3) Choose Others.
4) You'll see the following: Quick Start, Auto Power Off, Initialize, Software, Daylight Saving Time, Terms of Service.
5) Click on Software. You'll see Information, OSS Notice, Update.
6) Click on Information.
7) You'll see Software Information, with Main Ver and Servo Ver. Thats the info you need.
For the Now TV app version. WHen I first press on the Now TV app and its turning on, theres a number bottom right of screen. Mine says 4.5.