01-03-2016 20:38 - edited 01-03-2016 20:42
As previously added to a post by Jay787, I have an issue on the above TV, a SMART LG tv using webOS.
Bith the TV and the NOWTV app are up-to-date, but many programmes appear as only showing the top left of the programme.
This has just been reported to NOWTV, and they are investigating the issue, but the issue doesn't happen with NETFLIX/AMAZON apps as provided by LG. They also haven't happened with any other app or kive tv from the LG app list, only with NOWTV.
I am running the following software:
NOWTV V1.3.15
LG 49FL590V webOS TV s/w v 03.11.45 Wireless internet connection.
I am gratefulto anyone (including NOWTV) wh can suggest a resolution to this, as NOWTV is not really watchable.
LG have been contacted, and directed me to NOWTV for a solution.
Once this is resolved I will post here.
Sng
12-04-2017 19:23
Hi All,
I'm getting extremely frustrated with this NowTV app. When attempting to load a movie/tv show for the first time in the day (generally after work), the video only displays half of the video (top half). This leaves the top half of my tv black. I assume the trigger is when the tv is turned off and on.
The fix to it is either:
- Going in and out of the app, resuming the video and waiting X number of minutes
Or
- After some sort of data being received which causes the display to render correctly, again after X number of minutes
It feels like a software bug/startup issue and periodically the app will receive a trigger which causes it to sort itself out.
Spec:
NowTV App: 2.0.7
LGTV: 49" webOS TV LF590V running v03.15.02
12-04-2017 19:40 - edited 12-04-2017 19:46
Hi @Anonymous User,
As you can see your post has been moved into this existing topic about the same subject...
According to LG's web site the latest software for your 49LF590V television is 03.15.25 Released 11 October 2016. And the latest version of the NOW TV app is 2.17.3.
Cheers
11-09-2017 13:37
Have these issues been resolved somehow? Having problems with my WebOS equipped LG TV too. Fine if watching something over 10 minutes however when my daughter watches Peppa Pig it zooms right in to the image and is unwatchable. Currently exiting out of the app and re-entering solves the issue for the current episode however it zooms in again when the next episode starts. Seems to happen intermittently on certain shows (Peppa/Paw Patrol). Movies and Entertainment are generally fine.
LG TV software and Now TV app software are up to date.
No issues with Netflix/Amazon/Google apps
Thanks,
11-09-2017 14:11
Hi @Anonymous User,
Can you please confirm the following information: -
Cheers
15-09-2017 13:43
Hi SeeMore, any ideas??
12-09-2017 22:39
23-04-2018 19:43