Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- NOW Community
- Player & App
- Set top boxes & Smart TVs
- ERROR CODE 2
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Follow discussion
- Subscribe
- Mute
- Printer Friendly Page
Anonymous User
Not applicable
13-09-2015 21:51
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
ERROR CODE 2
Hello, we are trying to watch now tv episodes on our LG tv but 'error code 2' appears whenever we click to watch something! How can we fix this? X
283 REPLIES 283
SeeMoreDigital
Legend 5
18-10-2015 16:34
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
@Anonymous User wrote:See my original post, LG BP-350 Blu Ray, Now TV 3.7.5. There is no option to initialise app,only factory reset which to repeat did what it said on the box, let me in once as it had first time, then repeated the error afterwards, and again as I said no ethernet port on the box. Box purchased on Thursday and updated to the latest release as soon as I had it connected.
Okay...
From what I understand the LG Blu-ray players don't have the 'new style' GUI. And as I don't have one of these devices I'm unable to offer help.
What confused me is that you have submitted your post within the 'Error code 2 LG TV' topic. And you don't have an LG television!
Cheers
Anonymous User
Not applicable
27-10-2015 8:29 - edited 27-10-2015 8:30
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
@SeeMoreDigital wrote:
@Anonymous User wrote:See my original post, LG BP-350 Blu Ray, Now TV 3.7.5. There is no option to initialise app,only factory reset which to repeat did what it said on the box, let me in once as it had first time, then repeated the error afterwards, and again as I said no ethernet port on the box. Box purchased on Thursday and updated to the latest release as soon as I had it connected.
Okay...
From what I understand the LG Blu-ray players don't have the 'new style' GUI. And as I don't have one of these devices I'm unable to offer help.
What confused me is that you have submitted your post within the 'Error code 2 LG TV' topic. And you don't have an LG television!
Cheers
_____________
I have bought some powerline adaptors, as you suggested.
Once set up, do I still select the WiFi network, or something different?
SeeMoreDigital
Legend 5
27-10-2015 9:33 - edited 27-10-2015 9:34
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
PMCG01 wrote: @SeeMoreDigital,
I have bought some powerline adaptors, as you suggested.
Once set up, do I still select the WiFi network, or something different?
No... After installing power line adaptors you're no longer using a WiFi ethernet connection. You're now 'wired'...
Anonymous User
Not applicable
27-10-2015 9:48
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
@SeeMoreDigital.
Thanks.
I see both wiFi and Ethernet show as connected to Internet.
Is this correct?
If so, then unfortunately for me, I still canot watch live TV.
Thanks.
I see both wiFi and Ethernet show as connected to Internet.
Is this correct?
If so, then unfortunately for me, I still canot watch live TV.
SeeMoreDigital
Legend 5
27-10-2015 20:37
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
PMCG01 wrote: I see both wiFi and Ethernet show as connected to Internet.
Is this correct?
If so, then unfortunately for me, I still canot watch live TV.
Although you're still able to see both connectivity options, you need to select the 'wired' option!
Anonymous User
Not applicable
28-10-2015 15:00
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Just noticed this thread. I have just reported in the Sports thread. I have a movie subscription which has been working fine. Last weekend I bought a 24hr sports pass to watch the Manchester Derby and F1 and it constantly dropped out and gave me this error code 2.
I have an LG 49UB850V 4K screen that is wired straight to my hub and recieve around 40Mbps BB speed.
Anonymous User
Not applicable
29-10-2015 17:26
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Hi @Anonymous User
Very sorry about that 😞
I have raised it with the tech team.
Birgit
NOW TV Team
Anonymous User
Not applicable
02-11-2015 12:09
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
@Anonymous User wrote:Hi @Anonymous User
Very sorry about that 😞
I have raised it with the tech team.
Birgit
NOW TV Team
How about an actual update, and some sort of expectation on a resolution. It seems to have affected me for a few weeks now, and seems to have gone on weeks before I was impacted too.
Anonymous User
Not applicable
02-11-2015 12:10
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
@SeeMoreDigital wrote:
PMCG01 wrote: I see both wiFi and Ethernet show as connected to Internet.
Is this correct?
If so, then unfortunately for me, I still canot watch live TV.Although you're still able to see both connectivity options, you need to select the 'wired' option!
Hi
Thanks, I tried this, and it made no difference, unfortuntely - I hope NOW TV get there fingers out.
Anonymous User
Not applicable
01-11-2015 15:56
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Error code = Something's not right. Give it a moment, or check Nowtv.com/status for updates. Error code 2
I am yet another of the growing number of LG owner's with a limited access problem, I can view live films when I log into Nowtv but get the above error immediately I try to access the on demand film content.
I have been holdling off chasing it up as there are so many others with a similar problem, I thought it would be sorted quickly, but from what I see little seems to be being done.
To me it appears to be soley a Nowtv problem as everybody seemed fine before the last update, all this about re-setting TV's back to default, wifi etc. etc. is just whitewashing the issue, which resides soley within the Nowtv updated software something which nobody from Nowtv has so far admitted.
NOWTV Please post a statement as to wether or not you are going to be able to fix this problem and if so in what kind of time frame and please stop treating the LG owning community as clueless we all know the problem is at your end.
Related Content
