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Champion 4
Posts: 8,235
Registered: ‎31-12-2013

Re: ERROR CODE 2

Hi @TVFan90,

 

If you haven't done-so already I suggest you also re-boot your router (and ethernet switches), as it often helps resolve de-synchronising (data packet) errors, clears RAM build-up errors and even static build-up that can cause 'switching' errors!

 

The standard practice is to disconnect each devices power for around 30 seconds before reconnecting.

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


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Occasional Poster
Posts: 2
Registered: ‎16-07-2017

Re: ERROR CODE 2

That's seems to have fixed it for me. Thanks for the help Smiley Happy
Occasional Poster
Posts: 2
Registered: ‎08-03-2015

Error code 2

Lg tv error code 2 please help have tried resetting router
Champion 4
Posts: 8,235
Registered: ‎31-12-2013

Re: Error code 2

Hi and welcome to the forum @Daveminion,

 

Sorry to hear you're having problems. In order to help you, can you please provide the following information: -

  • When did you start having issues?
  • What's the 'Model' number of your 'smart' television?
  • What's the 'Software Version' number of your 'smart' television?
  • What's your NOW TV 'app' version?
    [Which can be found by launching the NOW TV app then visiting: My Account and looking 'top right' of the screen...]
  • If you have an webOS based LG television, have you tried deleting and re-installing the NOW TV app?
  • How is your 'smart' television connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?
  • Who is your ISP (Internet Service Provider)?
  • Are you running any form of VPN (Virtual Private Network)?
  • Have you tried re-booting your router (by disconnecting the power, waiting 30 seconds and reconnecting the power)?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us and/or the NOW TV developers to work out a solution for you!

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


Occasional Poster
Posts: 2
Registered: ‎08-03-2015

Re: Error code 2

Hi started about a week ago
Model JL9100
S/W 04.05.50
BT
Wireless
No VPN
Nowtv s/w 2.25
Re booted router
Hope this helps
Occasional Poster
Posts: 3
Registered: ‎23-07-2017

Re: ERROR CODE 2

Hi we also have the error code2 now tv version 2.25.0 lg tv 43uh650v wireless tv on virgin media, re booted to no avail. Please can you help
Champion 4
Posts: 8,235
Registered: ‎31-12-2013

Re: ERROR CODE 2

Hi @Nicpad,

 

What's the 'Software Version' number of your 'smart' television?


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


Occasional Poster
Posts: 3
Registered: ‎23-07-2017

Re: ERROR CODE 2

Hi

WebOS 3.0
Champion 4
Posts: 8,235
Registered: ‎31-12-2013

Re: ERROR CODE 2

Hi @Nicpad,

 

Here's how you find your TV's software version: -

 

  • Access the 'settings' area of your TV.
  • Navigate down to 'General' and right click.
  • Navigate down to 'About This TV' and click 'OK'
  • The 'Software Version' is stated on the first line.

 

It's important that you always have the newest version of the TV manufacturers software installed.

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


Occasional Poster
Posts: 3
Registered: ‎23-07-2017

Re: ERROR CODE 2

Hi

04..30.55