12-07-2017 21:41
12-07-2017 21:53 - edited 12-07-2017 21:57
Hi and welcome to the forum @Anonymous User,
Sorry to hear you're having problems. In order to help you, can you please provide the following information: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us and/or the NOW TV developers to work out a solution for you!
Edit: I'm not sure if any of the LG televisions are supported by the official NOW TV service over in Eire yet...
Cheers
12-07-2017 22:04
12-07-2017 23:22
@Anonymous User
Out of curiosity, when i checked the NowTV Ireland supported devices (this week) according to the help centre guide the LG smart Televisions were currently under trials status.
Are you trialling the NowTV App on your LG smart televisions or is the NowTV App now available to the general public in Ireland for LG smart TV's ?
Unfortunately, i don't own a LG smart TV so i would be of little help sorry (Perhaps have a read of the LG section on the forum which may give you some pointers on what to check or try).
12-07-2017 23:43
12-07-2017 23:53 - edited 13-07-2017 24:01
@Anonymous User
What normally happens when NowTV are in the trial period, they offer customers the chance to be part of the trial before the App is released to the general public.
Did you sign up to the trial on the NowTV Ireland website or maybe the NowTV app is now available to LG smart TV customers in Ireland ?
When you go to NowTV Ireland website does it say that LG smart TV's are now supported (even though you seem to have one of the LG TV's working using the NowTV app ?).
https://help.nowtv.com/ie/article/what-devices-can-i-use-to-watch-now-tv
12-07-2017 23:41