Can't Delete Items From Watchlist

[Anonymous User]

If an item in my watchlist is 'unavailable', I can't delete it, so my watchlist is full of crap.

Any remedies?

[commanda6]

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@Anonymous User wrote:

If an item in my watchlist is 'unavailable', I can't delete it, so my watchlist is full of crap.

Any remedies?

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Hi @Anonymous User

It has been mentioned elsewhere on the forum that that the watchlist function in the NowTV mobile apps works correctly. If you have a mobile device on which you can install the NowTV app be that phone or tablet. It might be worth giving the app on mobile devices a try

[Anonymous User]

Ok, I'll give that a go. Thanks.

[Anonymous User]

No, that doesn't work.  It just says 'Error removing from MyTV'

[Andy]

@Anonymous User

Unfortunately it is an issue that has been going on for some time and while it is now fixed on some devices (iOS, NOW TV Boxes for example) on other devices (eg NOW TV website) it's still not working. If you can't delete them on any other devices you have then I'm afraid it's a case of waiting until they get it fixed on those devices you do have.

[Anonymous User]

Ok thanks.

[commanda6]

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@Andy wrote:

@Anonymous User

Unfortunately it is an issue that has been going on for some time and while it is now fixed on some devices (iOS, NOW TV Boxes for example) on other devices (eg NOW TV website) it's still not working. If you can't delete them on any other devices you have then I'm afraid it's a case of waiting until they get it fixed on those devices you do have.

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So it's fixed on iOS devices but not android devices. Thanks for the info @Andy 

[Andy]

@commanda6 Ah before I get myself in trouble I only know it's fixed for iOS, I don't use Android so I'm not sure if it's fixed or not on there (just assumed @Anonymous User had tried Android) ... I was a bit sparing with the devices I mentioned as there's only a few I know for sure if they are fixed or not! 😄

... I do know it's taking an awful long time to sort the issue though! 

[commanda6]

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@Andy wrote:

@commanda6 Ah before I get myself in trouble I only know it's fixed for iOS, I don't use Android so I'm not sure if it's fixed or not on there (just assumed @Anonymous User had tried Android) ... I was a bit sparing with the devices I mentioned as there's only a few I know for sure if they are fixed or not! 😄

... I do know it's taking an awful long time to sort the issue though! 

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To be fair though @Andy , it's a reasonable assumption because it would have worked on and iOS device, and now TV don't support Windows Mobile, which means by process of elimination @Anonymous User must have used an android device

[schnapps]

Removing items from my Watchlist that is no longer available on the NowTV service works fine on my Android phone NowTV App ver 7.0.2 and my Windows dedicated NowTV App from the Microsoft Store on my tablet