Showing results for 
Search instead for 
Did you mean: 



NOW TV Kids Month Pass Help and Info

Kids Month Pass Help and Info   We've compiled some of the main questions you’ve all asked us into this handy guide all about the NOW TV Kids Month Pass.   Just select a topic from the list, or scroll down the page to read them all.   NOW TV Kids Pas...

Karl-F by Community Manager
  • 3 replies
  • 3 thanks

Kids: Unavailable shows on Live Channels

There are some shows and movies broadcast on Sky channels which we're unable to show via NOW TV due to licensing restrictions.   This will vary on a daily basis, and reduce over time as new licences are agreed. You'll know if something is unavailable...

Karl-F by Community Manager
  • 0 replies
  • 0 thanks

Resolved! Top Cat disappeared

For some reason on the kids pass the entire Top Cat box set has disappeared. Any reason for its removal?


my now tv kids pass doesnt run out untill november but on rhe tv its asking us to pay 2.99 when i logged in on the internet it says we have untill novermber so why isnt my tv working everythings up to date 

Resolved! Kids pass suspended

My kids pass has been suspended because now tv tried to take payment but money wasn't there because I hadn't updated card details. The problem is the payment isn't due to be taken until 17th August. Now i can't cancel my pass until they can take paym...

Resolved! Kids pass not working!!

I have registered for kids and it's not even come up on my now to box as a option so why I am losing days in free trial when getting nothing for it!!!!


My kids pass has been suspended due to not being able to take the payment when will they take payment again as it were due on the 15th August 

Kids pass

When I signed up about for this all kids stuff was included now have to pay so no probs for my grandson when he comes to stay my contract was arranged on the 1st basis so how is this possible

Thank you.

Just a quick thank you for my free NowTV kids remote, just received it this morning.  My nowtv box is in my 8 year olds bedroom so she can have this remote without worrying about loosing the oringal

Resolved! Refund on a pass made mistake.

Can i get a refund on the kids pass as i wanted to do the 14 day free trial but pressed the month pass and got charged 2.99 but i dont want the pass as i wont use it. Can a refund be made? 

Kids remote

Just given the children the kids remote to try, and they could access all areas of the NowTV box ( including settings) Thought it was only to allow access to the Kids area only.