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NOW TV Kids Month Pass Help and Info

Kids Month Pass Help and Info   We've compiled some of the main questions you’ve all asked us into this handy guide all about the NOW TV Kids Month Pass.   Just select a topic from the list, or scroll down the page to read them all.   NOW TV Kids Pas...

Karl-F by Community Manager
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Kids: Unavailable shows on Live Channels

There are some shows and movies broadcast on Sky channels which we're unable to show via NOW TV due to licensing restrictions.   This will vary on a daily basis, and reduce over time as new licences are agreed. You'll know if something is unavailable...

Karl-F by Community Manager
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Has anyone else come across an issue with some kids tv programmes asking for parental lock code? My kids wanted to watch thomas and mr maker and both times i had to unlock them. Surely this must be an error as defeats the object of having a kid frien...

Kids channels

Have the kids TV channels been removed from the entertainment package yet it's still the same price? Is the only way to get them to now pay an additional £2.99 for a kids package (once a free trial ends) ?

Kids channels missing

Set up entertainment pass 2 days ago, I had 3 kids channels. They have now disappeared. Tried to contact someone but the website is useless every time I go to contact us, it tells me to look at the topics, I need to speak to someone which seems impos...

Kids Pass with Box?

So... anyone know if there will be a Now TV Box sold with a Kids Pass? Or will the Kids Pass be available to buy in stores? (i.e. two ways of getting it cheaper than the £2.99 a month)

Now have to pay for kids...why?!

We got Now tv about 1 month ago and have been really happy with it until today. We weren't informed about the new Kids pass and I don't undetstand why we now have to pay for this pass. We bought a 6 month entertainment pass thinking this included the...


I can see my kids pass on my phone but is not showing on my tv through my now tv box? Heeelpp!!!!

Parental control

I have parental contol switched on for Age 15 and above. with the new kids pass - my children are trying to view Fireman Sam and it requires the parental pin to be used. Can I ask why?? The children are only able to access Fireman Sam when I switch o...

Kid pass

Hi I ordered the movies and entertainment package last week,on a six month deal for both to find out this morning the kids channels are no longer on there? I apparently now have to subscribe to that separately? I am really annoyed by this,if I had kn...

nowtv kids TV update for lg smart tv and ps3

I am still waiting for the new update for the kids tv as I have accepted the 4 months free trial which i will continue afterwards but there is no update on either of the se electronic equipment please help as my kids are continuously watching these c...

Resolved! Kids tv

I have updated my now tv on my phone and I pad and it now displays kids tv but I wish to play it on my lg smart tv or my ps4 but there is no update for it and so my kids now can't watch the now tv kids on the telly also your contact us service is ter...