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Anonymous User
Not applicable

Wrong code

Hi I’ve got 3 month kids pass but saying voucher code is wrong... I’ve tried it 4 times 🙈 what can I do x
1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. The usual cause of this is misreading the code on the voucher, have you tried a few different combinations, especially where a letter may be a number or vice versa, e.g 5(five) and S, 1 (one) and I (capital i ), 0 (zero) and O (capital o) etc?


The following help page gives more info

http://https://help.nowtv.com/article/voucher-code-not-working

and if you are still stuck after all that, go to

https://help.nowtv.com/contact-us/voucher-code-not-working

and choose the option for live chat who can check the code for you.