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Anonymous User
Not applicable

Now kids

Hi I have got the kids pass for 3 months and activated it but it is not on my tv.... what have I done wrong? Thanks Karen
2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

What nowtv playback device are you using ?

 

If it's a YouView box or a Xbox 360 then the kids pass is not supported on these two devices Smiley Sad

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv

Anonymous User
Not applicable

Think I have worked it out! Thanks