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Anonymous User
Not applicable

Kids app

Hi the new kids app hasn't shown on my screen yet even though I've had an email saying it launches today and I have 4 months free, anyone else having the same problem?
1 ACCEPTED SOLUTION
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

If you are using a NOW TV box, from your homescreen, go to Settings >System > System Update and see if an update is available. If not, leave it a while and try again later. You should notice the NOW TV app is now a yellow and pink logo.

 

If you are using a different device you might need to check the relevant App Store to see if there is an updated app to install to get the kids pass.

View solution in original post

3 REPLIES 3
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

If you are using a NOW TV box, from your homescreen, go to Settings >System > System Update and see if an update is available. If not, leave it a while and try again later. You should notice the NOW TV app is now a yellow and pink logo.

 

If you are using a different device you might need to check the relevant App Store to see if there is an updated app to install to get the kids pass.

Anonymous User
Not applicable

That great, all done and now updated, thank you for your help
Andy
Legend 5
Legend 5

@Anonymous User

 

You're welcome, enjoy the app!