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Anonymous User
Not applicable

Kids TV keeps cutting out

Regularly it will say needs to close but the screen freezes. Only happens on kids channels. My kids cannot watch nick Jr at all a lot of the time due to this. Any ideas?
1 Reply
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

 

Is this happening via a nowtv box?

 

Try doing a hard reset on the box.

 

https://help.nowtv.com/article/hard-factory-reset-now-tv-box

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂