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Anonymous User
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Error code 10024

I just purchased a kids pass but it's saying it's expired with error code 10024...the pass in the my account section says its active
14 REPLIES 14
Anonymous User
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I have the same issue with entertainment pass
Anonymous User
Not applicable

Yup, same with the movie pass 😞

SeeMoreDigital
Legend 5
Legend 5

It sounds like there's an underlying NOW TV service problem...

 

 

@Anonymous UserMembers: Can you look into this please?

 

Anonymous User
Not applicable

Having above error code.

Paid for pass, money been debited. States I need to buy a new pass.

Currently missing the event I was purchasing.

Anonymous User
Not applicable

Same issue here with Sky Sports 7day
Anonymous User
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Same here . I was able to watch after buying a weeks pass. Then it came up with I have to buy another pass. Any answers please

Anonymous User
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I have the sam problem on movies. Grrrrr just hope it gets sorted very soon 

Anonymous User
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Same here, my son has decided to pay on another acct as didn't know to check status!! So annoying got a hous full of kids waiting to watch a movie