Blank screen. Soynd but no picture

[Anonymous User]

Hu

Puechased kids last night on now tv.

Sound but no screen. Just blank. Blue in colour.

What do i do ??
Struggling with kids here...

[Anonymous User]

@Anonymous User

Hi Molly, welcome to the fourm, are you still haivng issues ?

we can help get this sorted so the kids will be happy, 

What device is it your experiencing the issues on?