Morning,
I think something missing!!!
Like other provider such as Netflix, they offer movies with subtitle at a lower price!
Now TV should be able to offer that service for must of their movies and, this should normally help deaf people watching films...
Thanks,
Guy
I thought as much... I won't be signing up for their services until subtitles are available.
Have just re-signed with Netflix for the festive season though looks like not much has changed since I was last on about 6 months ago. They have a lot of the Star Trek series now, and a few recently added fun films, eg ######? gently's holistic detective agency (Douglas Adams) and some other films too. But I have run out already.... lol. Shame they don't do more... However they do have SUBTITLES!
Agreed - it's quite frankly ridiculous that it's almost 2017 (four and a half years since this request was posted on here!) and still no subtitles on Now TV. I'll be sticking with BBC iPlayer, Netflix and Amazon Prime, all of which have subtitles and work well on Linux and Android as well as Windows (unlike Now TV which is unbelievably flaky).
Hi @Anonymous User and others,
All the streaming services providers mentioned offer subtitles for 'on demand' content only (which admittedly would be a good start for NOW TV), however none of them offer subtitles for 'live' streamed content, not even the BBC...
Unfortunately the existing subtitling protocols are a jumbled mess of competing standards. Not only are they all old, none of them are flexible enough for future demands across all platforms, services and equipment.
Thankfully there's a new protocol on the way called HbbTV (Hybrid Broadcast Broadband TV) which looks promising as it aims to harmonise all the current delivery systems. The BBC appear to be supporting this system and if you have a new LG television you'll find the feature included in its software.
So I guess NOW TV are in a bit of a quandary. Do they offer a half measure system now that's only suitable for their 'on demand' service. Or do they hold out for a new system to arrive that can do it all. Either-way, it will all come down to money...
@SeeMoreDigitalThat may be a vaild excuse for actual live content (i.e. sports, news, etc.) where the subtitles need to be produced in real-time, but it's no excuse at all for the prerecorded content (i.e. films, TV series) where the subtitles are already available. What Sky (and in general the media content industry) need to understand is that to attract and retain (paying) customers they need to offer a service which is better than the alternatives. In regards to subtitles, someone would be better off obtaining the content from questionable sources, as at least they are able to provide subtitles.
And the answer to some subtitles or no subtitles is obviously some subtitles - just because it can't (easily) be provided on all content doesn't mean it shouldn't be provided at all.
Anyway, I will continue my boycott of Now TV (and Sky more generally) until this (and other customer experience issues) are resolved, and advise others to do the same - it's just about all you can do as a customer, as it's taking years to act on the number one requested feature on here...
As I mentioned before, not even the BBC offers subtitles for their 'live' streamed content - whether it be 'live' or 'pre-recorded'!
If you don't believe me try the BBC's live streamed content on BBC iPlayer right now and see for yourself!
@SeeMoreDigital I just did and BBC clearly do have subtitles for 'live' streamed (pre-recorded) content:
The text is somewhat apt as well...
You are using a web browser which runs on software. Now try the same thing using a hardware playback device?
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