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delayed sound and robotic noise

I am just set up my new now tv stick and when using the apps the sound is extremely delayed and there is a really low robotic sound in the background of the dialogue.  please can someone help as i don’t want to be paying money for something that isn’...

Resolved! Monthly passes

My pass ends on April 8th, do I still have all day on the 8th to watch or does it cut off at midday?

Cancelling

Hi. i need to cancel my account but I set up my account via the telly and my stick is broken. Help please. Thanks. 

Now tv account help

hi. could anyone help please. I’m going into my account but it isn’t coming up with the plans and memberships I have but I do have one as I’ve been watching it on my telly. I need to cancel my membership and I can’t seem to find away of doing this. I...

Data Usage

Hi everyone, im new to Now tv, and just started watching loads of good tv shows, but are there plans for Now tv to introduce a quality control to reduce how much data i use which the likes of Netflix and Disney are doing already one tv show on there ...

Refund

I was not aware of applying to NOW TV applying to multiple subscriptions. i do not use it and for some reason money is being taken out of my account. I would like a refund as i do not use NOW TV.  

Smart TVs remote not working

Replaced batteries in smart remote but don’t seem to have any power to remote at all can someone please help I now have a screen on tv that says pair remote but can’t do that if remote not working xx 

stb app

why has now tv blocked my stb app which has been working fine untill saturday

Resolved! Sky sports offer

I was sent a email yesterday saying that I have 5 months sports on mobile free for my loyalty. Watched it yesterday for a couple of minutes great picture I was chuffed, today I planned my day around the football, only to find out I need to pay why do...

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