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NO BROADBAND

DAY 2 still no broadband, cannot find live chat, service is appalling, changed provider this morning.

GILLIAN by Advocate
  • 576 Views
  • 1 replies
  • 0 thanks

Removing from watchlist continue watching

It is impossible to remove a film, from the continue watching,  when you have ended the cinema account.Why is there no edit button to remove the film or program, you should get technical, like other other streaming services.                      

Promo £1 for Cinema

@Hi. Do they have a customer service? I just grab their  promo. But when I logged in, and went for the cinema - it was asking me for type of membership. Does it mean I still have to pay for that ? 

bc_ by Newbie
  • 990 Views
  • 3 replies
  • 2 thanks

Unknown player error

Hi,When I select a channel to watch on my entertainment package I receive an unknown error message, I then have to go back and select the channel again. The sound doesn’t sync with the program and sometimes a loud popping sound. Have checked my setti...

AnnaJ by Advocate
  • 1221 Views
  • 5 replies
  • 2 thanks

Wi-Fi password

Is it possible to create your own password for the wifi? As in connecting a phone, tablet or tv I mean. thanks 

AJ9118 by Advocate
  • 760 Views
  • 2 replies
  • 1 thanks

Resolved! sub titles

Can any one tell me if it is possible to get subtitles and if so how please?

Error code CVF:-11839:-12913

I’ve just signed up to Now TV and can’t seem to watch anything. I keep getting: Error code CVF:-11839:-12913.Any idea what this means?

Unable to log in

Can someone help… I am unable to log in on my tv as it says it did not recognise my username or password, yet I have logged into my account on my phone and they are the details I have used.  I am a member paying £9.99!per month

Tracy2 by Newbie
  • 679 Views
  • 1 replies
  • 0 thanks

Wi-Fi security

Hi,my Wi-Fi is very insecure, and has an outdated wps2, that should now be wiped off your old routers.I phoned up 2 weeks ago and was told I would have a new router posted out to me, I haven’t received this.I have just phoned your company up, to be t...

Bonny by Advocate
  • 1281 Views
  • 5 replies
  • 0 thanks

Landline

Landline issue can't hear incoming caller, garbled