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Anonymous User
Not applicable

Vpn

Hello, so I'm trying to watch now tv movies on my smart tv , but it's coming up saying " VPN access restricted" 

Virtual private network.  

So how do you in restrict it 

I live in the UK ,  have it logged in to my phone and tv .. any help ? Cheers 

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User

Are you running a VPN on your router or any of your nowtv playback devices ?

If not sometimes switching off the power to your router for about 20 minutes will fix it, where the router will acquire a new ip address.

Anonymous User
Not applicable

Hello, cheers for the respose 

 

I'm pretty crap with this stuff 😂

What do you mean in your first paragraph.. sorry ha 

I litrally set up now tv a few days ago 

And it's been running fine 

Till I came back from work today

 

Tried turning the router off for abit 

Maybe I could leave it for 20 mins like you suggested  

 

schnapps
Legend 5
Legend 5

Hi @Anonymous User

If you haven't added a VPN, then hopefully a 20 to 30 min power down on your router will fix it 🤞

Anonymous User
Not applicable

@schnapps wrote:

Hi @Anonymous User

If you haven't added a VPN, then hopefully a 20 to 30 min power down on your router will fix it 🤞


Okay thank you very much,  I'll try that and if not I'll pester you again haha