08-10-2018 16:07
Please help i can not get uk tv to play its asking me to register which i have via my phone but when i try to login on now tv box its asking me to register again and no option to login
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08-10-2018 16:16 - edited 08-10-2018 16:21
Hi @Anonymous User
Did you follow the instructions on your TV screen when using the UKTV Play App when going to the website with your internet browser on your phone and signing up with your details then entering the code shown on your TV when asked ?
Perhaps try deleting the App and re install it again from your nowtv box Apps Store, then start the procedure again.
I you have already registered your personal details on the website, then try signing into the UKTV Play website first then enter the code shown on your TV screen.
08-10-2018 16:16 - edited 08-10-2018 16:21
Hi @Anonymous User
Did you follow the instructions on your TV screen when using the UKTV Play App when going to the website with your internet browser on your phone and signing up with your details then entering the code shown on your TV when asked ?
Perhaps try deleting the App and re install it again from your nowtv box Apps Store, then start the procedure again.
I you have already registered your personal details on the website, then try signing into the UKTV Play website first then enter the code shown on your TV screen.
08-10-2018 16:29
08-10-2018 16:37 - edited 08-10-2018 16:38
Hi @Anonymous User
You need to sign in or register your personal details on the UKTV Play website and not your nowtv box.
When you enter the UKTV Play web address shown on your TV screen and type it on your phone url https web address bar it should take you to a web page on UKTV Play website to either register or sign in if you have already given them your personal details including your email address previously.
Edit - Ignore this post i can see that you have sorted it out 👍👍👍
28-12-2018 15:28
I'm having the exact same issue!!! No matter how many times I go through the proccess it says successful on my phone but just won't work - keeps just taking me to the same screen
08-10-2018 16:35
Ive done it thankyou