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Anonymous User
Not applicable

‎26-01-2017 17:29

Spotify freezes when trying to add track to playlist

I can see all the playlists I have created using my Spotify account but want to add tracks or albums to any of my playlists. The NowTv box allows me to select the track but then freezes with the message 'Add track to playlist' - is this a fault on my box or do any other users have this error.  

Any help would be appreciated!

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1 REPLY 1
caseyb1993
Legend 5
Legend 5

‎26-01-2017 17:49

@Anonymous User As far as I'm aware, the Spotify app has been faulty for a while. Since it is a third party app (Spotify made it), you may need to contact them.

 

You can first try uninstalling and reinstalling the app though. 🙂

 

Also this:

 

http://help.nowtv.com/article/Other-app-not-working-NOW-TV-Box

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂