06-12-2017 19:38
Went to www.nowtv.com on my laptop and up came a shopping site, in Russia! I then did a search for now tv and clicked on the top link and up came the nowtv landing page. Clicked on my account and the Russian website came up again. Went back and clicked on community forum and up it popped again! Eventually, managed to get to the proper page but am totally mystified why this should have happened.
Using an Acer t11 chromebook, chrome browser.
Anyone else experienced the same or similar?
06-12-2017 22:07
@Anonymous User
Welcome to the forum. Not heard this before or noticed any reports on social media, is this still happening or did it just seem to be a one-off?
If it's still happening it would be useful to take a screenshot to post so that the NOW TV Team can look into this, but if you do find yourself getting redirected to a different website do not click on any links/images etc, just take a screenshot then close the browser page.
I'll tag @Karl-F the community manager in case he wants to know any more info.
06-12-2017 23:32
I clicked on the 'thanks' link for your message and guess what happened...
06-12-2017 23:45
@Anonymous User
Difficult to tell for sure but it looks like it's a pop up that's directing to a Russian site, I'm wondering if it's a bit of adware or similar that's causing this to happen rather than anything to do with the NOW TV website, is it happening with other websites you visit as well?
Not familiar with Chromebooks but I'm guessing checking your extensions in Chrome browser may reveal some unwanted adware. The following threads may be of use if you think this could be the cause
https://support.google.com/chromebook/forum/AAAAmKCdEusgWxncO3k4rg/?hl=en
https://support.google.com/chromebook/forum/AAAAmKCdEusIyNe-hv-Slk/?hl=en