Refund

[Anonymous User]

I signed up for 14 day free trial and i cancelled
But money was taken from the account still
I would appreciate a refund
Asap

[Andy]

@Anonymous User

Welcome to the forum. Sounds like the trial might not have cancelled properly, try talking to live chat, explaining the situation and seeing if they can cancel and refund you. To get there go to the following help page

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

After pop onto your My Account > My Passes page to make sure all your passes are properly cancelled.

[Anonymous User]

I cancelled my now tv subscription over a year ago and today £9.99 was taken from my bank account

[Anonymous User]

How do i contact now tv for a refund ?

[Andy]

@Anonymous User Quickest way is probably to follow the link in my post above to talk to live chat, they can find out where the payment came from and stop it.

If you haven't already I'd also recommend putting a payment PIN on your account to stop unwanted purchases.

https://account.nowtv.com/payment-pin

[Anonymous User]

Cant find your link. Just done the payment pin thank you.i live alone and dont know how anyone else can have used my account

[Andy]

@Anonymous User

If you go to 

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

you should get a live chat button who can help you out.