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Andy Legend 5
Legend 5

Re: subs for deaf people

@johntimmin09

 

Welcome to the forum. There's some content that has subtitles available, but only in certain devices. It's mainly recently added movies with only a very small number of entertainment shows. Whilst this will grow over time, if you need to use subtitles all the time to be able to watch content properly then you might find it better to cancel your free trial now so it doesn't automatically renew and maybe rejoin at a later date when hopefully more of the content you want to watch is subtitled.

 

You can find details of which shows and devices support subtitles and how to use it on this help page

 

https://help.nowtv.com/article/can-i-watch-now-tv-with-subtitles

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Philgrip
Occasional Poster

Subtitles

Hello, when are you going to get subtitles. without subtitles NOW ia useless to us.   Phil

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SeeMoreDigital Champion 5
Champion 5

Re: Subtitles

Hi and welcome to the forum @Philgrip,

 

Please refer to @Andy post above...

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


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neney
First Poster

Re: Subtitles

To echo a previous poster... is game of thrones likely to have subtitles? It's the only reason I've bought a now tv now!
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Andy Legend 5
Legend 5

Re: Subtitles

@neney

 

Welcome to the forum. NOW TV haven't said one way or the other so we just don't know at this stage. It's almost certain it won't be available for the live steam, and we will know tomorrow if it's available for the season 7 catch-up episode. They aren't on any of the season 1-6 boxsets.

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Andy Legend 5
Legend 5

Re: Subtitles

Unfortunately  subtitles haven't appeared on the catch-up episode of Game of Thrones S7 so it doesn't look like NOW TV are providing them this year.

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Andy Legend 5
Legend 5

Re: Subtitles

Just in case anyone has missed the news, forum member @Archifishal has spotted that subtitles have now been added for GoT S7 ep 1. Subtitles should work on NOW TV Boxes, PS, EETV, Apple TV, Xbox One and Samsung TVs so if anyone spots problems with these devices let us know.

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Silverlight001
Occasional Poster

Now TV No Subtitles = Why?

Signed up for Now TV and got up and running but there is virtually no subtitled content.

No where did it state on the sign up - "Sorry Now TV only offers subtitled content on about 1% of out output and is therefore useless if you are deaf or hard of hearing".

Please can someone provide email / address / contact details for Now TV CEO.

I mean ALL the content on Amazon firestick is subtitled so it's plain discrimination and inertia that Now TV dies bit offer this.

I'm tired of excuses from lazy, incompetent broadcasters who discriminate against a large section of people who rely on subtitles.
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Silverlight001
Occasional Poster

Subtitles Almost Non Existent on Now TV

Signed up for Now TV and got up and running but there is virtually no subtitled content in Entertainment and very little elsewhere.

No where did it state on the sign up - "Sorry Now TV only offers subtitled content on about 1% of out output and is therefore useless if you are deaf or hard of hearing".

For example almost ALL the content on Amazon firestick is subtitled so it's plain laziness, discrimination and inertia that Now TV refuses to mobilise to provide this essential service to the 20% of the population who are deaf or suffer from some form of hearing loss.

I'm tired of excuses from lazy, incompetent broadcasters who discriminate against a large section of people who rely on subtitles.

SeeMoreDigital Champion 5
Champion 5

Subtitles Discussion

Hi and welcome to the forum @Silverlight001,

 

As you can see your new topics have been merged into this existing topic which is about the same subject. 

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


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