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Anonymous User
Not applicable

I can’t connect my NOWTV box to my new WiFi as I’ve lost my remote for months so been using the app.

So my mum set up new WiFi yesterday without telling me she’d cancelled the old one! My Now TV box is set up to the old WiFi which doesn’t work anymore. I lost my remote so I use the app on my iPhone, so I don’t know how to connect my box to the new WiFi!
2 REPLIES 2
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

 

Try Downloading the Roku app on your phone as it acts like a remote. It should be able to pick up your NOWTV box. 

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
schnapps
Legend 5
Legend 5

@Anonymous User

 

Have you still got the old Router ?

 

If so, perhaps try following this useful guide in this linked thread below.

 

https://community.nowtv.com/t5/Roku/new-router/m-p/340814/highlight/true#M1796