@Anonymous User Welcome to the community. That sounds like a cinema and entertainment pass that's active on your account. You can cancel your passes by going to your My Account > My Passes page http://account.nowtv.com/passes
Just click cancel and follow the steps all the way to the end (there's quite a few).You should receive an email confirmation but you might want to take a screenshot of the cancelled pass as well. You'll need to cancel each separately.
As for a refund, you can try talking to live chat, explaining the situation and seeing if they can do anything for you. To get there go to the following help page
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
I would also recommend enabling your Payment PIN in your account, this will prevent accidental or unauthorised payments in the future. To turn your Payment PIN on, go to your My Account > Payment PIN page
http://account.nowtv.com/payment-pin
