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Anonymous User
Not applicable

‎22-01-2017 4:27

14 day trial problem

I have just signed up for the 14 day free trial and when I go onto the app to watch movies it says "Months Pass Required!"
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2 REPLIES 2
caseyb1993
Legend 5
Legend 5

‎22-01-2017 8:23

@Anonymous User Hello 🙂

Is your account fully set up?

 

http://help.nowtv.com/article/how-to-create-a-now-tv-account

 

Also, what device are you using to access NOWTV?

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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SeeMoreDigital
Legend 5
Legend 5

‎22-01-2017 10:38

@Anonymous User wrote:
I have just signed up for the 14 day free trial and when I go onto the app to watch movies it says "Months Pass Required!"

For clarification purposes. Are you 100% sure you have the 'Cinema' 14-day free trial service and not the 'Entertainment' 14-day free trial service?

 

They are different 😉

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