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LazyNowTV
Advocate

Where is my 5 month mobile membership?

Firstly, this is an absolutely atrocious and cheap method of Now TV to prevent hiring customer service agents. Absolutely despicable that we pay for a (poor) service and this is how i get support.

I paid for a day pass for sports and it was stated that i would receive 5 months of mobile sports tv.

I haven't received it yet. When and how to i get it?

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2 Replies
schnapps
Legend 5
Legend 5

Re: Where is my 5 month mobile membership?

Hi @LazyNowTV 

 

The Freebie 5 months Mobile Sports Membership can take 10 working days after you purchased the Day Sports Membership.

 

As it been 10 working days yet ?

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gavs82008
Legend 5
Legend 5

Re: Where is my 5 month mobile membership?

@LazyNowTV 

Outside the post from @schnapps to get in touch with NOW you have live chat and email address for customer support. 

The forum is primarily for customers like you and me only.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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