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sdan10
Scholar 3

Re: Streaming with Samsung

my now tv stick still buffering on sky sports over last few days now tv still not fixed it yet

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gavs82008
Legend 5
Legend 5

Re: Streaming with Samsung

@sdan10 

It’s an on going issue with multiple devices with the sports streams on NOW.

 

My guess it’ll take some time for the issue to be resolved. 
Just keep pestering live chat for compensation etc.

sdan10
Scholar 3

Re: Streaming with Samsung

iam getting buffering on all live tv on all passes lets hope it gets  fixed soon

 

sdan10
Scholar 3

Re: Streaming with Samsung

bbci player and all apps are working ok no buffering on same now stick

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gavs82008
Legend 5
Legend 5

Re: Streaming with Samsung

@sdan10 

It’s definitely been proven to be an issue with the sports streams only, best I can offer to keep checking for updates and reset your router from time to time.

Piper617
Advocate

Re: Streaming with Samsung

Got this from NOW TV this afternoon. Haven't tried it yet ... was trying to watch the F1 through pixelations!!

 

Here goes ...

 

Refresh the internet on your TV

  1. Press the power off button on the remote
  2. Switch the TV off at the mains power, wait 10 seconds then switch it on again
  3. Press the power on button on the remote to turn the TV on again
  4. Press Menu on your Samsung remote and scroll to Network.
  5. Select Wireless as the Network Type.
  6. Select Network Setup.
  7. Choose Select a Network.
  8. Select your Network Name.
  9. Enter your WiFi password and press the Blue button on your Samsung remote.
  10. Your Samsung TV will attempt to connect to your In-home WiFi.
  11. When you're connected, select OK.

Restart the NOW app

  1. Hold the back button on your remote until it returns to the Home screen
  2. Relaunch the NOW app, this will restart it in the background

Follow the steps below to update the software on a Samsung TV.

  1. Press the Menu button on the remote control
  2. Scroll down and select Support
  3. Select Software Update
  4. Select Update now
  5. The TV will check to see if there is an update available. Select Yes to update the TV with the latest software version.
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Michael706
Mentor

Re: Streaming with Samsung

Did it work ?

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