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Tack3
Advocate

Sky sports red button games

Hi does the bonus streams for football matches appear on the now tv app or how do you find them 

1 Solution
schnapps
Legend 5
Legend 5

11 Replies
schnapps
Legend 5
Legend 5

Hi @Tack3 

 

Maybe the information in this thread linked below will help ?

 

https://community.nowtv.com/t5/Everything-Sports/Sky-Sports-Bonus-Streams-on-NowTV/td-p/530901/page/... 

SweetBlitz
Expert 3

On now tv devices go to sports page and keep scrolling down.  They are at the bottom.

Anonymous User
Not applicable

I can’t find red button games??

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

What NowTV playback devices have you tried with regards to Bonus Streams ?

 

Also i am assuming you have a full blown month NowTV Sports Pass ?

 

More information below :-

What features are available on NOW TV?

Find the answers to some common questions about features available on NOW TV below:

Got a Sky Sports Month Pass, and one of the supported devices listed below? You can access extra channels on selected sports events using Bonus Streams, including additional EFL matches and F1 Race Control.

  • NOW TV Smart Stick
  • NOW TV Boxes (except the NOW TV Smart Box with Freeview)
  • YouView box
  • Apple TV HD (4th gen) or 4K
  • Amazon Fire TV Stick (2nd & 3rd Gen, 4K, Lite & Basic Edition)
  • PS4
  • PS5
  • Xbox One
  • Xbox Series X/S
  • LG or Samsung Smart TV
  • JVC Fire TV Edition Smart 4K TV.

You’ll find all available Bonus Streams at the bottom of your NOW TV app homepage. Don't worry if you can't see any Bonus Streams right now – they'll appear automatically by the time the event starts.

Keep in mindYou can’t access Bonus Streams with a Sky Sports Day or Week Pass. NOW TV Boost features, including full HD and 50 frames per second, aren't available on Bonus Streams.

Anonymous User
Not applicable

Hi, yeah got the month, tried on Xbox and now tv stick

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you gone towards the bottom of the NowTV Home Screen and there are four EFL Bonus Streams showing for me tonight.

Anonymous User
Not applicable

Yeah done all that?? 

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

How strange, maybe try a reboot on both your playback devices and your Router.

Anonymous User
Not applicable

Yeah I’ll try that, thanks for your help!!

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If a power reboot on your playback devices and Router doesn't make a difference, then on your Stick try step 6 of this linked guide below (can't help with regards to an Xbox One because i don't own a Games Console).

 

If nothing still doesn't work, then it sounds to me something is blocking the Bonus Streams on your Router (perhaps a VPN ?).

 

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick 

Roms872
Advocate

I just noticed had same issue with missing red button games at bottom of Home Screen. Had no issues with this in past. 
I unplugged and restarted and they have all appeared now. Including future matches.