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rjd258
Newbie

Sky sports day pass

I signed up for a Sky Sports Day Pass as I have to wait in for a delivery, but after I paid I found I wouldn't be able to watch it on my BT YouView box even though it has a Now TV app.

Tried to get a refund but there isn't the option. Tried to get in touch with them, but Live Chat isn't available and the Get Help option just sends me round in circles.

If anyone has ideas of how I can get my money back, please let me know - I'm all ears!

Thanks

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1 Solution

Accepted Solutions
schnapps Legend 5
Legend 5

Re: Sky sports day pass

Hi @rjd258 

Try this link below for live chat.

Should you have no luck with the link, then try a different internet browser with your ad blocker switched off, if still no joy maybe try your browser in a private window or incognito mode.

Alternatively drop them a message on the same link page.

https://help.nowtv.com/contact-us/managing-my-devices

View solution in original post

2 Replies
schnapps Legend 5
Legend 5

Re: Sky sports day pass

Hi @rjd258 

Try this link below for live chat.

Should you have no luck with the link, then try a different internet browser with your ad blocker switched off, if still no joy maybe try your browser in a private window or incognito mode.

Alternatively drop them a message on the same link page.

https://help.nowtv.com/contact-us/managing-my-devices

View solution in original post

rjd258
Newbie

Re: Sky sports day pass

Thanks schnapps - it didn't work in the normal browser but it did in Private Browsing. They've given me a refund now.