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LagerandCrisps
Advocate

Sky Sports Pass Not Working

I purchased a sky sports one week to watch the new premier league.

Went entering the voucher it says 'We're having trouble with vouchers right now'.

I have tried entering code in different browsers, tv app, laptops etc. Still same issue.

Rubbish as theres games on today and have wasted money. Sort it out now tv please?

2 Replies
gavs82008
Legend 5
Legend 5

@LagerandCrisps 

This issue has been reported a few times over the last few days. Best way to get it sorted is via live chat by clicking “chat online” and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Hi @LagerandCrisps

Was it a one week sports pass you bought or a day or month pass?

Only reason I am asking is that the NOW week sports pass was discontinued well over a year ago and I would have thought if you managed to source a week sports pass then I would assume the voucher code would have expired (NOW allows a year with a couple months extra grace to use their voucher codes).

If it is a week sports pass was it purchased from a authorised NOW Retailer and not somewhere like Ebay or one of these websites which gives you key codes on the cheap.

If it's a day or month pass you purchased then please ignore this post of mine.