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Diverbob44
Occasional Poster

Sky Sports Mobile Pass Unavailable

I have purchased a Sky mobile Pass which is recognised by Nowtv as paid for and active on payment. On opening the mobile app Sky say there are no subscriptions active. Am I missing something?

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schnapps Legend 4
Legend 4

Re: Sky Sports Mobile Pass Unavailable

Hi @Diverbob44

Bit of a long shot, what happens if you log out of the nowtv App on your mobile phone, then delete the App off your smartphone, then download the NowTV App again from your phone Apps Store, then re sign back into the NowTV App making sure you use the exact log in details that you used when going to My Account on here that shows an active mobile sports when you checked it under Passes & Vouchers and Bills & Payments. 

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Diverbob44
Occasional Poster

Re: Sky Sports Mobile Pass Unavailable

Hi schnapps,

Thanks for your reply.

My Account still shows active sports pass and live sports is still saying I need an active pass.

I'll play about for a bit 

Thanks again.

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