Sky Sports 10 Month Season Ticket

[Anonymous User]

Hi - I have seen NOWTV are offering a 10 month season pass for 199. Does anybody know how to access the deal. Every-time I go to passes it doesnt give me that offer and if I click on links from other websites it just sends me to the Sky Sport home page through nowtv.com

[schnapps]

Hi @Anonymous User

See if this link below works which is the main nowtv offers webpage.

https://www.nowtv.com/offers

Also to be eligible for the offer you need to have no saved sports pass on your account or if you are on an existing sports pass offer you must have less than 30 days remaining on the offer.

[paul132]

Hi,

Thanks @schnapps and others for the useful information.

I have a current offer that finishes on the 8th September, so I will make my last payment on the 8th August and then 'cancel the pass'

I saw that i mentioned in a post that you could take this offer up if you are in the last 30 days, which is great as I will be.  However, in the T&Cs it also says "You can only have one Sky Sports Pass in your account at any one time", which i will have at the time i buy the offer.

So i just wanted to double check that the opinion would be that i'd be ok, and if I bought it then it would activate on the 9th September.  I just wanted to be sure in case i get any 'not as good' offers and turn them down when i cancel.

Thanks in advance

Cheers

Paul

[schnapps]

Hi @paul132 

My understanding is that if your existing offer finishes on the 8th of September 2019, then from the 8th of August you should be eligible for the new 10 month offer.

Where my understanding is that the 10 month offer will start on the 8th of September 2019.

What i would be inclined to do is maybe on the 9th or 10th of August go into My Account > Passes & Vouchers section of your account on here and if the green apply voucher button appears next to the one month sports pass then i would say you will be eligible for the new 10 month sports pass offer.

Just be aware it's a full £199 up front payment on the day you purchase the deal and not spread across 10 months and the deal expires on the NowTV website at 23.59 on the 26th of August 2019.

[paul132]

Thanks @schnapps 

I'll try it out once the last payment has gone, and i've cancelled the pass.

Thanks for the comment on the full payment.   I took the equivalent one last year, and then the monthly deal to see me through the summer.

Have a good weekend

Paul

[schnapps]

Hi @paul132 

I might have given you some incorrect information with regards to the 30 days remaining on an existing offer according to this post linked below.

I am going to double check with a NowTV Staff member on Monday for clarification.

https://community.nowtv.com/t5/Offers-Vouchers/Sky-Sports-Season-Pass-2019-20/m-p/504316#M3534

So based on your information given and according to the above link it looks like you need to cancel your pass before the 8th of August for the 10 month pass to be eligible on your account.

Where the new 10 month pass will start on the 8th of August from calculations.

[paul132]

Thanks @schnapps .

Appreciate you following up and pointing out the other thread.

Cheers

Paul

[schnapps]

Hi @paul132 

Hold fire until i hopefully manage to speak to a Senior NowTV Staff Member on Monday if this 30 day rule is applicable or not.

Will get you an answer either way by the 6th should you need to cancel before the 8th of this month has suggested on that other linked thread that i pointed you towards.

Sorry about any confusion caused.

[schnapps]

Hi @paul132 

I messaged the NowTV Community Forum Manager who is currently on Holidays at the moment.

I did manage to message another NowTV Senior Staff Member who is in a different Dept, his understanding like mine was if you have 30 days or less left on your account before the deadline date of the 26th of August 2019 when this 10 month new sports pass deal finishes, then you should be eligible to buy the pass after the 8th but before the 26th of this month.

Then the 10 month new offer should automatically kick it on the 8th of September when you current offer comes to an end.

He did say that you need to contact their live chat service to get the NowTV official support on the options you have when buying this new 10 month deal (so it looks like more further clarity from a NowTV Staff Member might not be forth coming on here with an official reply).

So with this in mind, i don't want to be responsible to say hold off on buying the new 10 month offer until after the 8th of August for the sake of saving the extra one month discounted rate just in case the 10 month offer doesn't get accepted on your account for any reason.

Therefore you will have to make the decision yourself where either contact live chat, or cancel your pass before the 8th of August where the 10 month offer will start from the 8th of August or take the gamble and leave your current pass running until after the 8th then buy the 10 month offer before the 26th of August and see if this new 10 month pass starts from the 8th of September where this would be at your own risk.

i did suggest the 30 day or less rule with a couple of other forum members who posted on the various threads on the forum where they would have been in the less than 30 day time limit bracket  with their existing pass offer, where they had the opportunity to buy the new 10 month deal on their account towards the end of July and the beginning of early part of this month, but none of them have posted back to say it worked or not.

So i am none the wiser.

Suppose based on the above you need to make a big decision.

Sorry about that.

[paul132]

Hi @schnapps 

Thanks for doing all that.  It is a bit of a mess.  

To confuse/clarify things further, i've just had a LiveChat to see what they say.

Initially i got told that i wouldn't be able to take the 10 month offer, as there will be "already an offer on your account",   but if i cancelled i would be able to take the season pass.

I then just checked to clarify about the last 30 days, and the adviser must have checked something/with some one.  I then had this chat (i've anonymised, and ignore typos :))

 Adviser (06/08/2019, 14:38:07): Paul you don't need to cancel the pass and missed out on 1 month .
Adviser (06/08/2019, 14:38:22): Just take the offer on 10/8/2019 and you will be able to take the deal.
Me (06/08/2019, 14:38:55): thats brilliant if that is the case. Can take that as 100% i'll be able to take it
Adviser (06/08/2019, 14:39:52): yes
Me (06/08/2019, 14:40:05): thank you so much for finding that out
Me (06/08/2019, 14:40:44): so i'll pay the next month on the 8th for sports, and then take the deal on the 10th for the 10 month season pass
Adviser (06/08/2019, 14:41:17): Because your pass is due on 8/8/2019 after 8/8/2019 you will be having the current deal only for one month so you will be able to take the deal because there won't be any voucher code in your account and the new deal will start from 9/9/2019.
Adviser (06/08/2019, 14:41:29): Correct. 

So I was going to cancel, but i hope i'll be ok to let it run before taking out the season pass. 

I've not dealt much with LiveChat, but from your experience (i have now saved the transcript) could that still be reneged on, or am i ok?

Cheers for all your help

Cheers

Paul

[schnapps]

Hi @paul132 

To be honest i haven't had much dealings with live chat, where i haven't had the necessity to contact them unless i have a dodgy voucher code.

They are employed by NowTV and represents the company so i would say the saved transcripts between you and a live chat service adviser would act as evidence and proof if you lose out on the 10 month offer when taking further action if what they said doesn't come true. 

Don't know what course of action you would need to take, perhaps take it up with their senior management level and what form of compensation they would offer if the 10 month deal doesn't get applied to your account.

I don't work for NowTV so i don't know the complaints procedure apart from this article below.

https://help.nowtv.com/article/complaints-code-of-practice

[paul132]

Hi,

Just following from my earlier post, and in case it helps anybody and not been confirmed already.

I paid for the 8th August for final month of my old offer (expires 8th September).  I have then today been able to purchase the 10 month pass , and it automatically added to my account to start at the end of my old of my old pass (9th September).

So does appear as if @schnapps  original post was correct,  and that you should be ok to buy the pass if you are in the last 30 days of an offer.

Cheers

Paul

[Anonymous User]

So disappointed with lack of information relating to service not received that I have paid for ..understand its not Now TV fault but lack of information is alarming.

Renewed this pass for a few years ,but I believe I am now finished with them for good and will not be  returning

[Anonymous User · Accepted solution]

Do you currently have Sky Sports on NowTV?

Here's a direct link to try https://www.nowtv.com/promo/sky-sports?dcmp=ssf.com_bul_nowtv

**EDIT** as usual @schnapps gets in there first 😃

[schnapps]

Hi @Anonymous User

I am having problems with the nowtv forum software at the moment and the link that you posted was actually the one i was after .

[Anonymous User]

I had to go back over my old posts to find it @schnapps 😀

[Anonymous User]

Hi I am looking at getting the season ticket, but it does not say what sports channels you get. It just explains football.??

I want to watch cricket. Rugby League and F1 all on various channels>

Does anyone know what you get>

Cheers 😀

[schnapps]

Hi @Anonymous User 

You definitely get all 11 number Sky Sports channels with the 10 month £199 offer.

List of Sky Sports Channels using a Day, Week or Month Pass (not Mobile Pass).

Just be aware there is no red button service or any sports catch up service with a NowTV Sports Pass. 

[Anonymous User]

Thank you for the swift info. Upgraded on strength of it and all is good.

[Anonymous User]

It was the same last year AND when the F1 multi-month pass was offered where the marketing makes it appear you only get access tyo the particular service the offer is for, ie. football/F1 etc. Maybe by the time next season comes around they will make things much clearer to prospective subscribers.

[Anonymous User]

I have just purchased a £199 season pass for Sky Sports on 01/08/19. Firstly, using my PC with Firefox brower, NowTV will not play. I have downloaded and installed the app to my PC, still will not play. Secondly, I have BT TV and using the app on my smart TVs (lounge and Bedroom) after signing in to NowTV all in get is movie options - NO ACCESS to SKY Sports from my TV x2. And thirdly, and by far the most ANNOYING having visited this community page I discover on a reply post that there is no RED BUTTON option for games. The only reason I want Sky Sports is to watch Championship games and especially midweek Championship games which are accessed via the RED button. How do I cancel this purchase?